Frequently Asked Questions

Account Questions

How do shared accounts work?

We purchase premium subscriptions and securely share access with multiple users. Each member gets their own profile where applicable (like Netflix) or secure login credentials for services that don't support multiple profiles.

Is this legal?

Yes, our service operates within the terms of service of most platforms. We're essentially acting as a family plan manager, which is permitted by most subscription services.

What if my login stops working?

We guarantee access for the duration of your subscription. If you experience any issues, contact our support team for an immediate replacement.

Payment & Billing

What payment methods do you accept?

We accept Visa/MasterCard, PayPal, and major cryptocurrencies. All payments are processed securely.

Do you offer refunds?

Yes! We offer a 30-day money-back guarantee if you're not satisfied with our service.

Can I cancel anytime?

Absolutely. No long-term contracts. Cancel auto-renewal anytime in your dashboard.

Technical Support

How quickly do I get access after payment?

Access credentials are delivered instantly by email and also in your dashboard.

What devices can I use?

Our shared accounts work on smartphones, tablets, laptops, and smart TVs. Some services may limit simultaneous streams.

Do you provide customer support?

Yes! Our support team is available 24/7 via live chat and email. Average response time is under 15 minutes.

Still have questions?

Our team is ready to help you anytime. Contact us now.